Lois Dagana Est. 2026

A journal of work, people & the difference it makes.

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Portrait of Lois Dagana, seated, in black and white

A personal journal of AI, design & impact

I'm an AI-first Product Designer. In a world where AI makes products feel powerful but unpredictable, I design for the hardest thing to earn: trust.

I work across civic tech, government systems, and enterprise platforms, where the stakes are real and complexity can't be an excuse for poor experience.

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Lois speaking into a microphone during a seated conversation
on the mic
Lois at a laptop, chin resting on her hand
work mode

Things I've helped build.

A collection of products and experiences I've worked on, from AI that helps citizens reach newsrooms, to simplifying government services and making complex systems easier for people to use.

NewsBridge AI report feed on a desktop monitor: a rapidly developing flood signal and recommended citizen reports tagged Hausa, Yoruba and English

No. 01 · Civic tech · AI · Media & journalism

NewsBridge AI

Role
Co-Founder, Product Designer & Product/AI Strategist

The problem

People who witness floods, election irregularities or outbreaks often have no way to get what they saw to a newsroom, especially outside English and outside cities.

What changed

A WhatsApp reporting flow that works in any language, and a newsroom dashboard where AI confidence scores help journalists triage, while people still verify. Now live in a staggered launch.

PayKaduna homepage on a retro computer monitor, with the receipt verification bar and tiles for paying government revenues

No. 02 · GovTech · Public revenue

PayKaduna

Role
Lead Product Designer, GX Informatics

The problem

Cash-led, paper-based revenue collection made it hard for people to know what to pay, or to prove they had paid.

What changed

One portal to pay, verify and reconcile, with QR e-receipts for taxpayers and real-time dashboards and audit trails for agencies.

EDMS document management interface shown on a tablet

No. 03 · Enterprise · Information management

Document Management System

Role
Lead Product Designer, GX Informatics

The problem

Offices ran on physical cabinets and shared drives. Files went missing, travelled over WhatsApp, or were lost to a single fire.

What changed

Live, with batch scanning and OCR to make migration realistic, and a Department → Cabinet → Folder structure people already understood. Stakeholders called it seamless. Next: AI-assisted classification built on that OCR foundation.

there's more in this chapter: visitor management, too.

See all work

I care about what we build. But even more about who it helps.

The longer I work in design, the more I realise that a good product isn't just one that works. It's one that considers the people using it, the barriers they face, and what actually changes for them.

Whether I'm designing government services, building with AI, or working with communities, I keep coming back to three things.

i.

People

Understand the person before trying to solve their problem.

Working on NewsBridge AI has reminded me that two people using the same product can have completely different realities. A citizen sharing a story through a voice note and a journalist trying to verify it are both users, but their needs are very different.

Designing for both means understanding their contexts, not just creating a flow that looks good on paper.

In practiceNewsBridge AI

ii.

Access

Make it easier for people to participate, not harder.

Designing government systems taught me that not everyone has the option to use another product. If someone needs to pay a tax or access a public service, a confusing interface becomes a real barrier.

Pitching NewsBridge at Build 2026 pushed me further, to think about accessibility for people with disabilities. I'm learning that making something available doesn't automatically make it accessible.

In practicePayKaduna · NewsBridge AI

iii.

Change

Look beyond what shipped to what actually improved.

I've learned not to confuse launching a product with solving a problem. With NewsBridge, a working platform and people submitting reports is progress. The bigger question is whether those reports help journalists discover and verify stories that might otherwise go unheard.

The same goes for products I've designed for organisations: the real value is in how people use them, what becomes easier, and whether the solution keeps working for them.

In practiceNewsBridge AI · EDMS

the part I keep coming back to →

Shipping tells me something works. What happens after tells me whether it matters.

Some of my most important work happens away from a screen.

Pitching an AI product, joining conversations about AI in Africa, mentoring and outreach. Open any of these to turn through the pages: photos, what I did, and what I took away.

Lois on stage at Build 2026, speaking into a microphone in a NewsBridge AI t-shirt, in front of a backdrop reading Building Africa's AI Infrastructure

Pitch

Build 2026

Selected to pitch NewsBridge AI.

The Startup Showcase at Deep Learning Indaba 2026 on a large screen: a speaker in a NewsBridge AI t-shirt talks into a microphone, with four team members in Indaba shirts beside her

Startup Showcase

Deep Learning Indaba 2026

Pitched and exhibited NewsBridge AI at the Startup Showcase in Lagos.

On stage at the AI Collective Nigeria summit organised by CJID: a speaker at a podium, with two participants standing beside her
Photo: CJID

Incubator

CJID Journalism AI Incubator

One of 38 participants from 580 applicants. Where NewsBridge AI began, and one of the three finalists.

Lois holding a microphone for a student who is standing to speak, in a classroom full of schoolgirls in white uniforms

Outreach

Melora Health × Aruvah Foundation

A school outreach session with young girls on mental health, self-esteem and seeking support.

Lois speaking into a microphone during a seated conversation

Community

Community leadership

Mentoring designers, including at Tech Ignite Africa, and sharing what I learn so more people find their place in tech.

Learning in public. Sharing along the way.

I create content on YouTube and TikTok about AI-powered design, product design and building a career in tech. These are spaces to learn, reflect and share what actually helps.

A little more about the person behind the work.

Lois smiling broadly in front of leafy plants
Lois on a gym bench in front of a wall painted with the words Consistence and Goals
mornings start here
Lois lying on a mat after a workout, looking at the camera

AI-first Product Designer, Product Strategist, and Co-Founder of NewsBridge AI.

I studied Pure & Applied Chemistry before finding my way into product design. I'm self-taught, with 5+ years across government, civic technology, aviation and logistics, turning complex problems into products people can genuinely rely on.

I'm increasingly involved in responsible AI and AI governance, and I share what I'm learning through content and mentorship. I'm curious about how things work, but even more interested in how they can work better for people.

  • Clarity
  • Trust
  • Judgment
  • Outcomes
Read the diary

Let's make something matter.

I'm always open to thoughtful conversations, meaningful collaborations and opportunities to work on problems worth solving.